Interpersonal Skills

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'The true meaning of what we
say and how we say it
is the effect it has.'

 

Managing Conflicts

A course which examines the constructive and destructive side of conflict, it examines assertive as opposed to aggressive or passive interactions and provides methods of managing conflict.

 

Communicating and interacting with people

A comprehensive course in the art of interacting and communicating with people. In addition to examining various methods of communication and their effectiveness, the course also looks at the choice of words we use, our body language, and the effect these have on the recipient.

 

 

 

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Copyright © 2000 Beaver Training & Development  Last modified: August 18, 2003