'When
you can do something without
thinking about it, you have
developed a true
skill.'
Leadership and Team Building
The very nature of these subjects results in a degree of overlap between the
courses. Our leadership courses are equally beneficial to existing leaders
or delegates who are new to the position. The teambuilding courses provide
leaders with the tools of teambuilding or alternatively they can be varied to
move existing teams forward in development.
Managerial and Supervisory
Skills
We offer a range of courses for managers and supervisors. Some are
suitable for delegates with previous formal training who wish to build on their
skills, and others are suitable for delegates new to their positions or who have had
no previous training.
Interpersonal Skills
In all aspects of life we have to interact with people, be it in our
personal relationships, with our colleagues at work or customers etc.
The choice of words we use and the way we act or react can determine the
success or failure of these interactions. The courses in this section
will help the generation of successful outcomes, particularly in conflict
situations, and may also help in reducing any resulting stress.
Customer Care and Management
There are two courses in this section, one covers the complete design and
implementation of a customer care programme and the other covers the training of
employees in the interpersonal skills required by such a programme.
Corporate Events
Either low key training based on a few
learning points to be extracted, or totally social. We have a wide range of
tasks and equipment suitable for groups of between 10 and 100. These can be
used as a short event to complement a conference etc, or a whole day of
challenge events in the style of 'Its a knockout'. There are various ways
to run these events, you choose what you want based on what you wish to
achieve.
Operation Airline
Operation Airline is a comprehensive course in leadership combined with
customer service. The course is specifically aimed at airline employees who are in positions of responsibility and in addition to providing leadership
and other interpersonal skills etc, it is designed to inspire those who attend
into giving just that "little bit extra".
Operation Waterline
Operation Waterline is an all day event designed for up to 35
people. It is a multi task activity requiring lots of planning and
can be run as part of a teambuilding course with review sessions etc. or
as a stand alone corporate event with fun as the main objective.
This activity has been designed specifically to be held within the
grounds of Elmers Court Country
Club, Lymington, on the south coast in Hampshire, but could be adapted
for other locations.
Murder Mystery
Primarily an icebreaker. Usually conducted on the first
evening of a residential course. We can however offer a Murder
Mystery as a
stand alone event at a clients venue. If you have an idea for a
particular theme, we may be able to write a murder mystery specifically
for you.
IT Training
We offer a range of computer training courses. These are based mainly around
MS Office,
but if you have a particular requirement we will consider developing
a bespoke course for you. We also provide an 'introduction' to
computers and associated products course. This is aimed at
delegates who are probably, but not necessarily, in the 40+ age
bracket and need to develop confidence with computers.
Venues
Our Venues page will give you an idea of where we work around the UK and
the accommodation we currently use.
News
Our News page contains the latest editions or modifications to our website.
